Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

You have 5 calendar days from the date you receive your item to request a return.

To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition you received it. It must also be in the original packaging.

To start a return, please contact us at leancurling@gmail.com. Include your order number and reason for return.

Once we receive your returned item, we’ll inspect it and notify you of the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original method of payment.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless the item is faulty or we made a mistake.

If you have any questions, feel free to contact us at leancurling@gmail.com.

Terms of Service

These Terms of Service govern your use of our website and services. By using our site, you agree to these terms.

General Information

This website is operated by Jotham Sugden, trading as Lean Curling, a sole trader based in the UK.

Products

All products are subject to availability. We make every effort to display products accurately, but colours may vary depending on your screen.

Orders

By placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

We reserve the right to refuse or cancel any order for any reason.

Dispatch

We aim to dispatch all orders within 5 working days from the date of purchase. Please note that during busy periods or due to unforeseen circumstances, dispatch times may be extended. Customers will be notified of any significant delays where possible.

Prices and Payments

All prices are listed in GBP. Payments are processed securely through our payment gateway partners.

International customers are responsible for any customs duties, taxes, or import fees.

Shipping

We ship worldwide. Delivery times vary by location and may be affected by customs or postal delays.

Returns

Please see our Return Policy.

Limitation of Liability

We are not liable for any damages or losses resulting from the use of our website or products, to the extent permitted by law.

Governing Law

These terms are governed by the laws of England and Wales.

Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

What We Collect

We collect:

Name and contact details

Shipping and billing address

Payment information (processed securely via third-party providers)

Order history

IP address and browsing behaviour on our website

How We Use Your Information

We use your data to:

Process and ship orders

Provide customer support

Improve our website

Send marketing emails (only with your consent)

Sharing Your Data

We do not sell or rent your data. We share your information only with trusted third parties for order fullfillment and payment processing.